Reference

How je772 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make deposits via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data handlingYour right to request data deletionBangladesh-region eligibility applies
je772 How je772 Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies and Account Retention

We apply SSL encryption across every page and account session, so data moving between your device and our servers — including wallet top-up confirmations from bKash, Nagad or Rocket — stays protected in transit. Cookies let us remember your login state and preferred language; you can adjust cookie permissions through your browser settings at any time. Account data is retained while your account remains active and for a period afterwards as required by applicable obligations in your eligible region.

SSL Encryption on All Sessions

Every login, deposit confirmation and account update travels over an encrypted connection. This applies whether you access je772 on mobile or desktop, including during bKash and Nagad payment flows.

Cookie Management

We use session and preference cookies to keep you logged in and remember your account settings. You can block or clear cookies through your browser at any time; some account features may be affected if you do.

Data Retention Policy

We hold your account data while your account is open. After closure, we retain only what is required by applicable obligations for your eligible region, then delete the rest on a scheduled basis.

Requesting Changes or Deletion

Contact support via live chat or email with your registered mobile number. We will confirm your identity, then process correction or deletion requests in line with what local law permits for your region.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal information is stored, want to correct account details, or need to request data removal, our support team handles privacy queries directly. Reach us through the channels below — have your registered mobile number or email address ready so we can verify your account quickly.

Live Chat Start a live chat session from your account dashboard. Our team can access your account record and respond to privacy queries without you needing to send sensitive details by message.
Email Support Send your data request or privacy concern to our support email. Include the mobile number linked to your bKash, Nagad or Rocket wallet so we can locate your account record accurately.
Account Settings Panel Many data requests — including updating your contact details or reviewing saved payment methods — can be handled directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on je772

These are the questions we hear most often about data handling, account records and your rights as someone who holds a je772 account. If your question is not covered here, live chat is the quickest path to a direct answer.

We collect your name, email, mobile number and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged each time you log in to monitor account security.

No. Payment data tied to bKash, Nagad or Rocket transactions is used only for account reconciliation. We do not share it with third-party marketers or unrelated services.

Open a live chat or send a support email with your registered mobile number. We verify your identity first, then provide a summary of the data held on your account as local law permits.

Yes. Submit a deletion request through support. We will remove your personal data once we have met any retention obligations required for your eligible region under applicable rules.

We use session and preference cookies to maintain your login and account settings. You can block or clear them in your browser settings, though some account features may not work correctly without them.

After account closure, we retain only the data required by applicable obligations for your eligible region. Everything else is scheduled for deletion. Duration depends on local law where you access the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.